Northwest Snooker - Delivery Information
Shipping & Handling:
At present we accept online orders for delivery to UK mainland only. If you are ordering internationally, contact us first so we can calculate your shipping costs. You can make your payment over the phone, by direct bank transfer or we can send you an invoice and you can pay by cheque. All shipping and packaging charges are usually included in the total item cost and will be clearly stated if this is the case. For pool and snooker tables this term does not always apply as a many of our tables are custom-made to order, requiring a lead time of up to six weeks. If delivery is included or if a shipping option is available, this will apply to a ground floor location, UK mainland address only. Dispatch dates do depend on current commitments and stock availability. For guaranteed despatch dates or premium delivery services please contact our sales team for further details. All goods are subject to availability. If we are unable to supply the goods stipulated we will notify you of this as soon as possible and refund any monies owed to you. All sizes, weights, colours and specifications provided on our website are approximate and may vary slightly. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. Upon receiving home tables and any signed for or couriered items you must examine the item sufficiently before signing the delivery note. Please note that we will not accept any responsibility for any claims for damage after the delivery note has been signed. Please note many of our larger and high value items such as tables and cues are couriered and require a signature upon delivery. If for any reason our courier tries to deliver your item unsuccessfully on two separate occasions we can only hold your item at the depot for a limited period, which you will be informed of. After this period has past and we receive no response from you, your goods will be returned to our warehouse. If you decide you want to cancel your order, we will refund you, minus the shipping charges, VAT and restocking charge of 10%. If you require us to re-deliver your item on the third attempt, you will be responsible for all delivery charges incurred.
Addresses that do not possess a full and valid UK postal code and UK Isles the Postage/Carriage charges are calculated based on the delivery address and the total weight of the order. We are unable to calculate the final cost until you have completed your product selection and entered the checkout. Please note: that payment of any customs and excise duties and/or import taxes are not included. You will need to pay this yourself in accordance with local legislation and regulations. All good dispatched are subject to the couriers terms and conditions.